Shipping Policy

At Carpet and Comfort, we know that receiving your new rug quickly and in perfect condition is an essential part of your shopping experience. That’s why we’ve designed a shipping policy that ensures you get your products as efficiently and securely as possible, so you can enjoy the warmth and style of your new rug without delay.

For your convenience, we offer free shipping on all orders over $49.99. Whether you’re purchasing a plush living room centerpiece or a durable hallway runner, we believe you deserve seamless service with no hidden costs. For orders under $49.99, a flat shipping fee of $8.99 will be applied. This transparent and simple pricing structure helps you plan your purchase without any surprises.

Once your order is placed, our team immediately begins processing it to ensure prompt delivery. Every rug is carefully packaged to protect it from any damage during transit, ensuring that it arrives at your door in pristine condition, ready to enhance your space. We partner with trusted shipping carriers who are committed to fast, reliable service, so you can have peace of mind knowing your rug is on its way.

Shipping times may vary depending on your location, but we strive to minimize any delays. Once your order has been dispatched, you’ll receive a confirmation email with tracking details, allowing you to follow your rug’s journey every step of the way. Should you have any concerns or need further updates on your order, feel free to reach out to us at [email protected]—we’re always happy to help.

At Carpet and Comfort, we believe that great service doesn’t end once your order is placed. If you encounter any issues with your shipment or have questions about our shipping options, our customer service team is ready to assist. Your satisfaction is our priority, and we want to ensure that from the moment you browse our rugs to the day it arrives at your home, you experience nothing but the best.

Thank you for choosing Carpet and Comfort, where style, quality, and seamless service come together to create the perfect shopping experience.